Quality Manager

• Maintain and continuously improve the quality management system in accordance with ISO 9001 principles.

• Develop and improve procedures, work instructions, forms, records and document-control practices.

• Translate standards, customer requirements and technical specifications into practical and effective controls.

• Define control plans for incoming inspection, production, post-processing, final inspection and product release.

• Establish acceptance criteria, inspection methods and quality performance indicators.

• Authorize product release and place any lot, product or process on hold when compliance has not been demonstrated.

• Manage non-conformities, deviations, root-cause analyses, corrective and preventive actions, and effectiveness reviews.

• Ensure the traceability of materials, batches, critical process parameters, inspections and release decisions.

• Participate in change control, process validation and the transfer of new products into production.

• Qualify suppliers, monitor their performance, validate their processes and coordinate First Article Inspections (FAIs).

• Monitor customer complaints, returns, post-release defects and quality trends.

• Prepare and coordinate internal, customer and external audits.

• Work with Production and R&D to reduce scrap, rework, variability and recurring issues.

• Supervise the quality control team, establish priorities and support the development of team members’ skills.

• Implement dashboards to monitor performance and support decision-making.

• Identify process gaps, recommend practical solutions, implement them and verify their effectiveness.

• Relevant experience in quality management within a manufacturing environment.

• Strong knowledge of ISO 9001 and the ability to maintain and improve a quality management system.

• Experience in quality control, from incoming material inspection through final inspection and product release.

• Ability to read and interpret standards, specifications and customer requirements.

• Strong experience managing non-conformities, conducting root-cause analyses and following up on corrective actions.

• Experience in supplier quality, including qualification, performance monitoring, process validation and First Article Inspection.

• Knowledge of change control, validation, traceability and document management.

• Ability to define acceptance criteria, inspection methods and quality performance indicators.

• Ability to understand technical processes and work effectively with Production and R&D teams.

• Fluency in both French and English, written and spoken, to collaborate with international partners, suppliers and customers.

• Clear, structured and diplomatic communication skills.

• Ability to explain an issue, its impact, the required decision and the associated timeline.

• Strong organizational skills and the ability to manage multiple priorities simultaneously.

• Autonomy and ownership of quality issues through to resolution.

• Strong analytical skills, attention to detail and sound judgment.

• Ability to maintain a broad view of the impact on the product, production and other teams.

• Leadership skills to manage a team and establish clear priorities.

• Adaptability and the ability to collaborate effectively with a wide range of stakeholders.

• A practical approach focused on problem-solving and continuous improvement.

• Ability to implement simple, effective and documented processes suited to a growing company.

K3D develops and manufactures advanced protection solutions, particularly for sports equipment. Our technologies are based on additive manufacturing and engineered structures designed to deliver high levels of performance, lightweight protection and impact management.